Welcome back — access your Uphold account safely
Uphold® provides a single place to hold, convert, and send crypto, fiat currencies, and precious metals. This landing page explains how to sign in, protect your account with two-factor authentication (2FA), troubleshoot common login issues, and follow best practices for long-term account safety. Below you'll find step-by-step instructions, recovery options, and curated links to official resources.
Quick sign-in steps
- Go to uphold.com/login or open the Uphold mobile app.
- Enter the email address registered to your Uphold account.
- Enter your password and complete any CAPTCHA (if presented).
- If prompted, approve the sign‑in request or enter your 2FA code.
- You should land in your dashboard showing balances and recent activity.
Why secure login matters
Accessing financial platforms like Uphold requires layered protection. A secure login prevents unauthorized transfers and keeps your identity and funds safe. Use strong, unique passwords, enable 2FA, and monitor account activity. Uphold also provides email alerts and device recognition features to help detect unusual access.
Two‑factor authentication
Enable 2FA (TOTP apps like Authy or Google Authenticator) to require an additional code when signing in. For even stronger protection, consider hardware-based 2FA (security keys) where supported.
Device & email alerts
Uphold notifies you of new device sign-ins and important account changes. Confirm suspicious activity immediately via official support channels.
Troubleshooting common login issues
Forgot password
Use the Forgot password flow on the login page. You'll receive a reset email — follow its instructions promptly. If you don’t receive an email, check your spam folder and verify you used the correct registered address.
Can't access 2FA
If you lose access to your TOTP app or security key, use your backup codes (saved during setup). If backup codes are unavailable, contact Uphold Support for account recovery and provide identity verification as required. See the official recovery guide for details.
Blocked or locked account
If your account is temporarily locked due to suspicious activity or repeated failed attempts, follow the instructions on the lock screen and contact support if needed. Uphold's security team will guide you through secure recovery steps.
Best practices for account safety
- Use a strong, unique password stored in a trusted password manager.
- Enable 2FA using a time-based authenticator app or hardware key.
- Keep your recovery and account information offline and physically secure.
- Enable email alerts for logins and withdrawals.
- Regularly review connected apps and revoke access you no longer use.
Account recovery & identity verification
Uphold follows KYC/AML regulations — some account recoveries or increased limits require identity verification. Be prepared to provide government ID and supporting documents via the secure upload process. For lost 2FA devices, having backup codes or other verifiable account information speeds up recovery.
Secure sign-in tips for mobile
On mobile, use the official Uphold app from the App Store or Google Play. Enable the device lock and biometric unlock (Face ID/Touch ID) for convenience without sacrificing security. Do not install apps from third-party stores or allow unknown sources.
When to contact Uphold Support
Contact support if you see unauthorized transactions, cannot access your account via standard recovery tools, or if you're being asked for unusually sensitive information by someone claiming to be Uphold. Use the official Support Center links below — do not respond to unsolicited emails requesting your password or recovery information.
Privacy & account settings
Review account privacy settings to control notifications and data sharing. Uphold's privacy policy outlines how data is used; check it regularly for updates. For higher security, minimize public profile details and avoid linking unnecessary external services.
Business & enterprise login
If you use Uphold for business or corporate purposes, set up team access controls, role-based permissions, and withdraw limits. Consider using separate accounts for treasury and operational funds, and keep an audit trail of approvals and signers.
Accessibility and login alternatives
Uphold aims to provide accessible login flows. If you require assistance due to accessibility needs, contact support for guidance and alternative verification options that maintain security and compliance.
Security alerts and phishing awareness
Phishing is a leading account compromise vector. Always confirm you are on the legitimate uphold.com domain before entering credentials. Beware of emails with urgent language or unfamiliar links. When in doubt, navigate directly to uphold.com/support instead of following links in emails.